
No. 09 · Overview
What CRO does for a business like yours.
Before buying more traffic, fix the leaks. We study how people use your site, form a hypothesis, test it and keep what wins. Small gains compound quickly.
What is included
The work, itemised.
Scope is agreed in writing before we start, so you always know what you are paying for.
- Analytics and funnel review
- Heatmaps, recordings and user interviews
- Landing page design and copy tests
- A/B testing with clear significance rules
- Form, checkout and booking flow fixes
- Quarterly test roadmap
What to expect
Outcomes we aim for and report on.
Measured from an agreed baseline and reviewed with you every month.
Measured from an agreed baseline and reviewed with you every month.
Measured from an agreed baseline and reviewed with you every month.
Process
Five steps, no surprises.
- Listen
A 45-minute conversation about your customers, numbers and goals. No pitch deck.
- Review
We audit your site, search presence, ads and reputation, and send the findings whether or not you hire us.
- Plan
A 90-day plan with priorities, budget and the metrics we will be judged on.
- Build
Tracking first, then campaigns, content and fixes, shipped in two-week cycles.
- Report
A plain-English report each month and a standing call to decide what comes next.
CRO questions
Good to know before we talk.
Do we need a lot of traffic to test?
For true A/B tests, yes. On lower-traffic sites we use research-led improvements and before-and-after measurement.
What do you test first?
Whatever sits closest to the money: your main landing pages, forms and checkout.


